Legal
Privacy Policy
Effective date: August 22, 2026
This policy explains how Guangzhou Joypark Amusement Equipment Co., Ltd. ("Joypark", "we", or "us") handles information submitted through this website and during related business communication.
Information we collect
We collect information you choose to provide through quotation, contact, newsletter, and project forms. This may include your name, company, country, email, phone or WhatsApp number, project requirements, selected products, and messages. We may also collect limited technical information such as the page visited, browser user agent, and aggregate page-view data.
How we use information
We use this information to answer inquiries, prepare project or product recommendations, provide quotations, coordinate orders and after-sales service, maintain customer records, improve the website, and send requested Joypark news. We do not sell personal information.
Storage and service providers
Website and CRM data may be processed by hosting, database, email, analytics, and business communication providers used by Joypark, including Vercel and Supabase. Access is limited to people and providers who need it for the stated business purpose. Data may be processed outside your country and is protected using reasonable technical and organizational measures.
Retention
We retain inquiry, customer, order, and project records for as long as reasonably needed to manage the business relationship, meet legal or accounting requirements, and support warranty or after-sales communication. Newsletter records are retained until you unsubscribe or ask us to remove them.
Your choices
You may ask us to access, correct, or delete information associated with you, subject to applicable legal requirements. You can unsubscribe from marketing messages at any time by using an unsubscribe link when provided or by emailing us with the subject 'Unsubscribe'. Service and order-related messages may still be required for active projects.
Cookies and external links
The website may use essential browser storage and limited analytics needed for security, sessions, and performance. Links to WhatsApp or other third-party services are governed by those providers' own privacy terms.
Updates to this policy
We may update this policy when our website, providers, or legal obligations change. The latest version will remain available on this page with its effective date.
Contact us about privacy
Email Joyparkcn@outlook.com or contact our sales manager through the details on the Contact page.